Shopping with us is easy. Our goal is to provide an excellent customer experience and to ensure your satisfaction.
Please note: When checking out, make sure to enter your billing address information exactly as it appears on your credit or debit card account. If it is entered with missing or incorrect information and your order does not go through your bank may still hold funds for several days. Please contact your bank with questions about funds being held.
Backstage Pass or Backstage Pass VIP
If you have a question regarding Backstage Pass or Backstage Pass VIP, please call: 877-351-2131 (for Spanish speaking customers call 866-766-0251) Monday-Friday 9am-11pm ET or email: service@fyevip.com. Send Mail Additional information can also be found here.
Magazine Subscriptions: If you have questions regarding any magazine subscriptions purchased in store please call: 1-877-813-4977