Shipping policy

Please be sure that your billing and shipping addresses are correct!

The delivery date for each item is the shipping option you chose at checkout + our processing time (this includes credit card approval).

Pre-ordered items typically ship with 24 hours of the "availability" date shown on the product page. However, in some isolated cases, the item will ship within 2-5 days. The availability information is based on information provided to us by various manufacturers and suppliers and is subject to change due to circumstances beyond our control.

 

Shipping Options & Rates for CDS, DVDS, & Blu-Rays

SHIPPING METHOD SHIPPING TIME SHIPMENT CHARGE ITEM CHARGE
Standard 5-10 business days $3.99 $0.40
Expedited 4-7 Business Days $6.66 $2.50
**Rush 2-4 business days $14.99 $4.00


Shipping Options & Rates for everything else

SHIPPING METHOD SHIPPING TIME SHIPMENT CHARGE
Standard 7-14 business days $3.99 + TOTAL WEIGHT OF PRODUCTS @ $4.25 per pound
Expedited 4-7 Business Days $6.99 + TOTAL WEIGHT OF PRODUCTS @ $7.00 per pound
**Rush 2-4 business days $5.49 + TOTAL WEIGHT OF PRODUCTS @ $17.50 per pound
*Please note our warehouses do not ship on weekends and we do not offer Saturday, Sunday, or holiday delivery.
**Rush Delivery is only valid for street addresses, not PO Boxes or APO addresses.

International Shipping

We ship to the 50 states, military addresses (AA, AE, AP) and the following US Territories:

  • Guam
  • Puerto Rico
  • Palau
  • US Virgin Islands

At this time we cannot ship to other locations not listed above. We suggest people that do not live in the above locations send their orders to a friend or family member with an address in the 50 states.

Delivery Delays

We always attempt to ship orders as quickly as possible, but delays beyond our control sometimes occur. If an item you ordered becomes backordered or is expected to be delayed we will email you with an update, please contact Customer Service for any questions.

Weather, natural disasters, and other events beyond our control may affect shipping and delivery times. If you live in an area experiencing an unexpected service delay please add at least 2 to 3 business days to the estimated delivery date of your order.

Shipping Carriers

To provide you with the widest selection of products as well as the highest level of service, your items may ship from multiple locations.

In addition, we use several different carriers to minimize shipping costs, including:

  • USPS
  • UPS
  • FedEx
  • DHL