FYE Backstage Pass Information
FYE Backstage Pass Platinum Membership Information
- What does the FYE Backstage Pass Platinum Membership cost? How long does it last?
- What does my FYE Backstage Pass Platinum Membership get me?
- Can I use the FYE Backstage Pass Membership Card in all FYE for your entertainment stores? What about at fye.com?
- What information do I have to give you to become a FYE Backstage Pass Member?
- I like the benefits but I don't want to give you my personal information, such as name, address, and email. Can I just pay you the $25 and get the FYE Backstage Pass Platinum Card?
- What if I join now but decide later that I no longer want to be a FYE Backstage Pass Platinum Member? Can I get a refund on the portion of the membership that has not expired?
- How will I know when my FYE Backstage Pass Platinum Membership expires?
- How much is the renewal cost?
How Your Discount Works
- Does the discount apply to everything in the store except for the purhcase of gift cards, tickets, game hardware and membership card fees?
- Is this discount added to the discount already existing on sale and used items?
- How do I get my discount when shopping in stores?
- How will I get my discount when shopping online?
- If I join today, will I receive my discount on today's purchase?
- I bought a large number of CDs here yesterday (last week, last month). Can I return them and repurchase them with the FYE Backstage Pass Member discount?
- Can anyone use my FYE Backstage Pass Member Card to receive the discount in the store?
- What if I don't have my FYE Backstage Pass Member Card with me? Can you look up my FYE Backstage Pass Member number? Will I still get my discount?
Renewing Your FYE Backstage Pass Membership
- How can I renew my FYE Backstage Pass membership?
- How can I ensure uninterrupted service with FYE Backstage Pass membership?
- What do you do with the information I give you? Do you give it to others?
- I am interested in the FYE Backstage Pass Member advantages, but I don't want to be placed on a mailing list or receive email spam. Can I become a FYE Backstage Pass Member and be assured that does not occur?
- How can I opt out of receiving email solicitations or direct mail?
Member Account Information
- Can I have a second FYE Backstage Pass Member Card for my account?
- What do I do if I lose my FYE Backstage Pass Member Card?
- Is there a customer service number to call if I have a question or a problem?